Joyagoo Score
4.6
/ 5.0
Winner
Joyagoo
8 of 8 categories
Mulebuy Score
3.9
/ 5.0
Category Breakdown
PricingJoyagoo wins
Joyagoo9/10
Mulebuy5/10
Shipping LinesJoyagoo wins
Joyagoo8/10
Mulebuy5/10
QC PhotosJoyagoo wins
Joyagoo9/10
Mulebuy5/10
Spreadsheet AccessJoyagoo wins
Joyagoo10/10
Mulebuy3/10
User InterfaceJoyagoo wins
Joyagoo8/10
Mulebuy6/10
Customer ServiceJoyagoo wins
Joyagoo8/10
Mulebuy5/10
Processing SpeedJoyagoo wins
Joyagoo8/10
Mulebuy4/10
PackagingJoyagoo wins
Joyagoo8/10
Mulebuy6/10
Fee Comparison
| Fee | Joyagoo | Mulebuy |
|---|---|---|
| Service Fee | 0% | 8-12% |
| QC Photos | Free | $1/photo after 3rd |
| Storage (30 days) | Free | Free |
| Storage (90 days) | $0.50/item | $1.20/item |
| Rehearsal Packing | $2 | $5 |
| Insurance | 2% | 4% |
Our Verdict
Mulebuy is one of the oldest agents but has failed to modernize. The platform charges for features that are free elsewhere, has a clunky interface, and offers a fraction of the shipping lines available on Joyagoo.
Unless you have a specific reason to use Mulebuy — such as an existing balance or loyalty rewards — there is no compelling case for choosing it over Joyagoo in 2026. The experience gap is too wide.